GENERAL TERMS & CONDITIONS
Scope of Work
The Photographer provides the photography Services (refer to the invoice for details regarding services, inclusions, booking date and fees) whereas the Client in return provides compensation for such services and expertise. The general description of all Services and fees can be found on the Photographer's webpage: https://www.greenmuse.photography/packages
Booking fee and payment
2.1 The reservation of the Photoshoot date is only effective upon the payment of booking deposit by the Client, which amounts €150 for sessions (for weddings: 50% of the total service fee) + any additional travel costs, if applicable. The booking deposit is not refundable and guarantees the reservation of the Photoshoot date. The remaining balance must be paid within 7 days after the Photoshoot date. No photos shall be released until a substitute full payment is made and clear funds have been received.
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2.2 The Client shall pay any extra expenses related to the organisation of the Photoshoot, such as: unforeseen travel costs, property rental fees, charges, fees, expenses and disbursements required by photo studios. If the shooting time exceeds the agreed time according to the booked service package, the Client may be charged €250/hour based on the actual time spent.
2.3 Photoshoot locations outside Antwerp are subject to the travel charge of €0,65/km.
Delivery of product
Photos will be delivered as high-resolution professionally edited JPEG files in an online client gallery. RAW files will not be provided. When the online gallery is delivered, it shall remain open for 7 days from delivery date.
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- Full Gallery package: includes a full gallery of high-resolution professionally edited digital images (min 70 images for Couple and Family sessions and min 50 for a Portrait session). The photographs will be delivered within 4 to 6 weeks from the photoshoot date via online Client Gallery. The Client will also receive 10 fully edited ready-to-use sneak peeks within 1 week from the shooting date but not earlier than the balance is paid.
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- Basic package: includes 15 high-resolution professionally edited digital images of the Client's choice (for Portrait session: 10 images). Extra images will be charged at €10/photo or €160 extra for the full gallery. The Client receives the gallery of fully edited photos in a preview mode with a watermark, where they have to make their selection of the favourite images or to order extra images (up to the full gallery) for the additional charge specified above. Once the selection is made and (if applicable) the extra images have been paid, the Client receives the link to the gallery of selected images in full resolution without watermark ready to download.
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- Wedding packages: The full gallery of high-resolution professionally edited digital images will be delivered within 3 to 5 months from the photoshoot date via online Client Gallery. The Client will also receive 20 fully edited ready-to-use sneak peeks within 1 week from the shooting date but not earlier than the balance is paid. The gallery remains open for 1 month from the delivery date.
Copyright law
The copyright of the Photographer remains with the Photographer. The Photographer grants the Client permission to make copies of the images under the following conditions. The downloaded images are for personal use of the Client and their family and friends. Sale, Commercial publication or any other Commercial use of the photographs is not allowed without prior written permissions from the Photographer.
Rescheduling
5.1 In the event that the Client requests to reschedule its session on account of illness, emergency, act of God or any cause outside its control, the paid booking deposit will be applied to a rescheduled session provided that notice is given at least 7 days prior to the scheduled Photoshoot (or reasonable notice in the case of an emergency). Weddings: the notice period for rescheduling is at least 3 months prior to the scheduled Photoshoot.
5.2 Requests to reschedule by Client for any reason other than a reason under clause 5.1 is at the discretion of Photographer.
5.3 The rescheduled session must take place within 1 month of the original session date (or a longer period as agreed by Photographer and Client) and is subject to the availability of Photographer. For Weddings, the rescheduling session must take place within 1 year from the booked date, otherwise the new annually updated service rates may be applied.
Cancellation
6.1 In the event of the Client cancelling the the Photoshoot (or Wedding) for whatever reason the booking fee is non-refundable. It will be considered as liquidated damages to the Photoshoot.
Artistic Vision
7.1 The Client accepts that the shooting materials are an intangible product, which is created based on an artistic vision of the Photographer, and agrees to this vision. Photographer retains the right of discretion in selecting the photographic materials released to the client. The final post production and editing styles, effects, and overall look of the images are left to the discretion of the Photographer. The artistic style of the Photographeris publicly showcased on their website portfolio and on Instagram page for Client's information prior to booking.
Model Release
8.1 The Client grants the Photographer and its legal representatives the irrevocable and unlimited consent to use the photographs of the Client for editorials, competitions, advertising and any other purpose and in any manner, to alter the photographs without restrictions, and to copyright the images. The Client hereby releases the Photographer and its legal representatives from all liability and claims in connection with the images. The Client may request the privacy of some images but the decision in this regard is entirely left to the discretion of the Photographer.
Limit of Liability
9.1 If the Photographer is unable to perform the Services due to illness, emergency, fire, casualty, strike, unsafe environment, threat, act of God or any cause outside its control, Photographer will reach out to the Client as soon as possible to reschedule. The Client will be entitled to choose: to reschedule or to require a full refund.
In case of Wedding: the Photographer will try to book a replacement photographer. If the replacement photographer cannot be found then liability is limited to a refund of any payments received. If the fees to be charged by the replacement photographer exceed the fees payable by Client for the agreed Services, the Client will be entitled to choose: to engage the replacement photographer (in which case, the Client shall be liable for any additional fees charged by the replacement photographer); or to require a full refund.
9.2 The Photographer has working methods in place to prevent loss or damage to the images. However, If the Photographer is unable to deliver photographic materials due to technological malfunctions, including but not limited to camera and processing, or otherwise lost or damaged within or beyond the Photographer control, the Photographer will not be liable for any consequential loss arising from the non-delivery, and the liability of the Photographer to the Client should be limited to the return of fees paid for the services or part thereof according to the percentage of images supplied.
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BY BOOKING A PHOTOSHOOT THE CUSTOMER AGREES TO THESE GENERAL TERMS & CONDITIONS.